随着科技迅速发展,智能客制化产品成为新一代趋势。通过可变数据印刷技术,于印刷品中嵌入微细的晶片、RFID识别标签等,利用智能手机的近场通技术(NFC)进行扫描,用家就能即时接收到预设讯息或启动特定应用程式。如在特别节日中,销费者便可设定客制化讯息,为挚爱亲朋送上祝福。
智能客制化服务为销费者带来尊属体验,增强他们对企业的归属感;同时亦能建立企业的独特性及先进品牌形象。更可从客制化过程中,直接了解到客户需要,收集相关数据,从而改良产品,提升竞争力,一举两得。所以别小看微小变化,可能当中蕴藏了强大机遇。
In addition to satisfying your customers’ needs, data collected during the customization process allows you to understand their desires. Through analyzing the data, improvements can be made and products can be designed to gain competitive edge.